In the beginning, computers were very expensive. Only big companies could afford them. That was the breeding ground for Service Bureaus. The Service Bureau owned a computer and a software package, typically a financial one. It then offered financial services, based on computer time sharing and terminal access. This made up a centralized computer solution for e.g. accounting available at affordable prices, because many companies could share the total cost. Service Bureaus were common in the 70s, before the PC and the Macintosh changed the rules. Or rather, created a temporary break of two decades in the trend of hiring IT services.
Time to go RFID?
Time again… Were you one of the cheering enthusiasts in the 2003-2005 Wal-Mart wave of RFID frenzy? Or a lurking skeptic hoping for failure and “told you so”? I was myself caught somewhere in between – certainly seeing the huge potential in the technology, but also frustrated by the then-prevailing approach that mandated involvement by so (or too) many players in the supply chain. What makes it different now?
The 101 of process automation: Get your data right!
Are you dreaming about the perfect supply chain where processes integrate seamlessly to link demand with matching supply? Now is the automated and undisrupted supply chain just a sweet dream? Maybe you spend your nights sleepless twisting and turning and worrying about how your supply chain is doing, and think of the operation as a football game. From day to day you struggle to be organized enough to defeat the opposing side (the erratic customers with their volatile demand).
This week’s limerick (7)
A package en route from Phuket,
arrival last Monday was set.
But as it ran late
we could only wait
- still do while there’s nothing here yet…
Are you struggling to identify disruptions and ‘non-events’ in your operation? Get some ideas from this blog entry.





